Problem:
- tried to use CLI client to trigger FTS transfer but the CLI client returns errors indicating that the transfer did not start or the transfer status checking tool returns no output or transfer errors:
Steps to solve the problem:
- (0) check if the request is authorized properly - see the previous help topic
- (1) Examine input to the FTS client command (CLI): it should include 2 parts: (a) GridFTP source endpoint with URL; (b) GridFTP target endpoint with URL;
- (2) if the list of endpoint is incomplete, use the correct syntax to issue the command; refer to relevant documentation;
- (3) if the input is complete, but the transfer jobs do not start,, compare the endpoints with the list of the EOSC EU Node endpoints (see table above); at least one of the endpoints should be within EOSC EU Node - specified as target or source of the data transfer); if it is not the case, correct your command's input so that the transfer will be initiated among proper GridFTP transfer endpoints including FTS server within EOSC EU nodeNode;
- (4) refer the FTS CLI tool documentation;

Problem:
- triggered the transfer but cannot monitor it using CLI client command (fts-rest-transfer-list)
Remedy:
- (0) check if the request vs the FTS servers is authorized properly - see the previous help topic;
- (1) Examine the input to the FTS client (CLI): it should include no arguments or specification of the FTS query details (transfer source, target etc.);
- (2) if the command line syntax is incorrect; refer to documentation; and re-run the command; if the input is complete go to step (3)
- (4) 3) if the command line syntax is correct, compare the endpoints specified in the command (as the command output filter) with the list of the EOSC EU Node endpoints; at least one of the endpoints should be within EOSC EU Node - specified as target or source of the transfer); if it is not the case, specify proper GridFTP transfer endpoints; rerun the command;
- (54) refer to refer to service documentation

More information

Detailed instructions of using FTS and GridFTP can be found in the documentation of the these particular products pointed below.

Products documentation:

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